CSAA Signals
Vol. 11, No. 5—February 9, 2005
440 Maple Avenue East, Suite 201, Vienna, VA 22180
703-242-4670; Fax 703-242-4675


NOTICE: Our office is getting a new phone system today-- we may not be able to receive or make calls. Sorry for the inconvenience!

Table of Contents


CSAA False Alarm Online Training Released
Send those with chronic false alarms to school!

False alarms are not only a problem for the alarm subscriber; they're also a costly issue for the alarm company, as well as law enforcement agencies and their officers. When local agencies resort to drastic fines or denial of police response, the whole alarm industry suffers.

The Central Station Alarm Association (CSAA) is pleased to announce that it has released a new online training course that will assist the alarm industry to reduce false alarms. The course, "CSAA False Alarm Online Training", is available at www.csaaintl.org.

What is the CSAA False Alarm Online Training?

The CSAA False Alarm Online Training is an on-line course that provides an in-depth, but easy-to-understand view of alarm systems--what they are, how they operate-- and what happens when an alarm signal is triggered. It includes sections on the work of central stations and their interaction with the AHJs. It analyzes the causes of false alarms and provides common-sense solutions.

The course is divided into two parts: Part I includes 29 modules and provides an overview of the problems; Part II consists of 25 modules and concentrates on the causes of false alarms and the solutions. Click here to access the course's Table of Contents.

At the end of the course, participants take an exam; a certificate is produced at the successful conclusion of the exam.

Who is the Intended Audience?

The main audience of the False Alarm Online Training Course are users with chronic false alarms. However, any user of alarm systems can benefit from the training. You can also train your employees and make them part of the solution.

Require any customers with a high rate of false alarms to take the course and show you the "Certificate of Completion". This is your assurance that they are aware of the causes of false alarms and how to eliminate them.

How Much Does it Cost?

CSAA's False Alarm Online Training course involves no administrative burden for the alarm company. Students pay $39.95.

OK...I'm Sold on It! How do I Sign Up?

"Test drive" the course--take advantage of the FREE demo and send your alarm systems abusers to school! Visit www.csaaintl.org and click on the "False Alarm Online Training " button for more information and to access the course.


CSAA Announces Agreement with Mendelssohn Customs Brokers
for NASS EX 2005

CSAA has signed an agreement with Mendelssohn Customs and Transportation (A Division of Livingston International, Inc.) to expedite shipments to and from NASS EX 2005 in Montreal.

CSAA has registered NASS EX 2005 with Canada Customs and has been granted meeting import privileges. This means that booths and display materials can be brought into Canada on a Temporary Import Bond (brought in under Mendelssohn’s bond) which means taxes (based on the value of the booth & display items) will be waived.

In addition, “Border to Show” has been granted. This means that the facility where the event is taking place becomes a Canada Customs bonded facility allowing for the customs clearance of shipments to be done right at Le Centre Sheraton and not held up at point of entry into Canada. This process offers exhibitors a number of advantages such as: reduced costs, faster border crossings and quicker set-up at the facility.

For additional information, click here.

To become an exhibitor, click here.


NASS EX 2005: Visitor Requirements to Canada for U.S. Residents
(per the Canadian Tourism Commission)

Although a passport is the ideal identification, Canada does not require a passport or visa to enter Canada. Just make sure you carry identification to establish your citizenship, such as an original Birth Certificate and at least one ID card with photo.

If you are a naturalized U.S. citizen, you should carry this certificate. Permanent residents of the U.S.A. must bring their “Green Card”.


Save These Dates!

  • May 12-15, 2005: North American Security Symposium & Exposition (NASS EX),
    Le Centre Sheraton, Montreal, Canada
  • October 21-26, 2005: CSAA Annual Meeting, JW Marriot Ihilani Resort & Spa
    at Ko Olina, Island of Oahu, Hawaii
  • May 17-21, 2006: 2006 CSAA Electronic Security Forum & Expo (formerly the North American Security Symposium & Exposition (NASS EX)), Hyatt Regency Hotel, Savannah, Georgia